Frequently Asked Questions

How to search for products?


Search for products by entering the product name or keyword in the Search Bar at the top of any page. Try writing a general description. The more keywords you use, the fewer products you will get on the results page. When you find a product that interests you, simply click on the product name or view its image for more details.

How are shipping costs calculated?

Shipping costs are calculated based on the shipping method (air, sea or land) and the weight/volume of the product. Each shipping company has its own rates, so it is best to review and compare the one that is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of warranties that allows buyers to buy with confidence from our site.

You are protected in the following cases:

  • The product you ordered did not arrive within the time promised by the seller.
  • The product you received is not as described.
  • You ordered an original product and received a counterfeit or copy.

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